Shipping Policy

Last Updated: July 8, 2023

This Shipping Policy describes how we handle shipping for orders made on our website (“Website”) operated by Mencode (“us”, “we”, or “our”). Please read this policy carefully before ordering any products from our Website.


Orders are typically processed for shipment within 1-3 business days. Once your order is shipped, you will receive a shipping confirmation email with tracking information.

Domestic Shipping (Australia)

We offer standard shipping on all orders within Australia. Shipping costs will be displayed at checkout.

International Shipping

We currently ship to selected countries outside Australia. International shipping costs and delivery times vary by country and will be displayed at checkout. Please note, customs duties and taxes may apply for international shipping and are the responsibility of the customer.

Delivery Time

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight.

Shipping Address

Orders are shipped to the delivery address as entered by the customer when an order is placed. Please ensure your delivery address is correct as we’re unable to redirect orders once they are on their way to you.

Unsuccessful Delivery

If the package is not successfully delivered to the client’s address due to a lack of cooperation from the client (wrong telephone number, wrong address, absent at the address, non-compliance with import regulations), the package may risk being sent back to Australia at the client’s expense.

Shipping Policy Changes

We reserve the right to modify this shipping policy at any time, so please review it frequently.

Contact Information

If you have any questions or comments about our Shipping Policy, please contact us at

This policy has been prepared using the best SEO and readability practices to ensure it’s easy to understand and accessible to all users.

Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

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